At All Saints we are committed to providing the best possible customer experience. Once you’ve purchased an All Saints home we want you to enjoy every moment. We have a Customer Care team dedicated to ensuring any initial issues you might have are rectified as soon as possible. We have a Quality Review process to guarantee our buyers are happy with their home.
If you wish to report a problem, please call our Customer Assistance Line on 07961 613274. We will firstly go through a simple checking process with you to ensure we solve the problem quickly and with the minimum of fuss.
Repair times will depend upon the severity of the problem and the availability of materials and skilled labour, All Saints will rectify any issues within 28 days.